Responsible Gaming
Responsible Gambling Policy
Answering the self-assessment below will help you consider whether you have a problem:
1. Do you gamble to escape from a boring or unhappy life?
2. When gambling and you run out of money, do you feel lost, in despair and the need to gamble again as soon as possible?
3. Do you gamble until your last penny is gone, even fare home or the cost of a cup of tea?
4. Have you ever lied to cover up the amount of money or time you have spent gambling?
5. Have you ever lost interest in your family, friends or hobbies because of your gambling?
6. After losing, do you feel you must try and win back your losses as soon as possible?
7. Do arguments, frustrations or disappointments make you want to gamble?
8. Do you feel depressed or even suicidal because of your gambling?
The more you answer ‘yes’ to these questions, the more likely you are to have a gambling problem and we recommend that you speak to someone about your answers. Please contact our Customer Support team or a problem gambling support service. We also recommend that you consider Self-Exclusion.
Play Responsibly: Getting Further Help
There are many organisations that can provide help and support to individuals who develop a problem with gambling. If you feel that you may have a problem controlling your gambling we strongly recommend that you contact one of the following professional organisations for help and guidance.
- Gambling Therapy - This organisation provides online support for problem gamblers www.gamblingtherapy.org for further details
- GamBlock - If you wish to refrain from gambling we strongly advise you to install gambling website blocking software such as GamBlock. Please visit www.gamblock.com
- Gamcare – This organisation provides responsible gambling information, and provides links and signposting to other international support agencies for problem gambling and related issues
For any other questions regarding responsible gambling please contact Customer Support.
Play Responsibly: Preventing Underage Gambling
We only accept customers over 18 year of age. To diminish the chance of underage gambling, we ask for identification and documentation if we suspect a customer is under 18. Although we dedicate a lot of time and resources to ensure there are no minors playing, we feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians.
We ask that if young people have access to a computer or a tablet with internet access, that you take care to keep your account number and password confidential, and that you do not leave children unattended around your device while you are using our facilities.
You could use a number of parental filtering solutions that can be used to monitor or restrict access to the internet:
- www.netnanny.com - filtering software that protects children from inappropriate web content.
- cybersitter.27labs.com - a filtering software which allows parents to add their own sites to block.
- better-internet-for-kids.europa.eu - a website which is co-funded by the EU and provides information and resources on internet safety for kids and youth.
If you are worried that someone underage is using our Website, please do not hesitate to contact us and we will take the necessary steps.
In accordance with our Terms of Use, if anyone is found to be under the age of 18 years old, all bets placed will become null and void and any winnings forfeited. Other legal ramifications may also apply.
Requesting Exclusion for Non-Customers
Anyone has the right to request that Skol Casino blocks them from the ability to register an account. Should you wish to do so, please contact Customer Support and provide your name, email address, telephone number and address. Remember, the more information you are able to provide, the better we will be able to protect you in the future.
Please note that if you breach our Responsible Gambling Policy, we may suspend or close your account.